Power your growth
with the right plan

Pay annually and save up to 20%

Lite

$36 $45

Care management essentials to get you started. Rostering, compliance, incident management, and billing.


  • Mobile worker
  • Admin App
  • CMS & document storage
  • Online forms builder
  • Forms library access
  • Company branding
  • e Signature (client & employee)
  • AI drafting (notes, reports)
  • AI automation & actions
  • AI staff rostering
  • NDIS & Aged Care Billing
  • Funding dashboards & variance alerts
  • 1 click automated billing
  • Overspend controls
  • Standard rostering & care plans
  • SIL Home management
  • ROC to Roster Automation
  • Business unit segregation
  • Incident management
  • Employee credential tracking
  • Audit ready evidence chain
  • Award aware payroll validation
  • Xero integration
  • 2 way Xero invoice integration
  • Weekly Live Group Training Sessions
  • Knowldedge base
  • Standard support (48–72hr SLA)
  • Priority support (24hr SLA)
  • Dedicated account manager
  • Custom Developments 3 / year
  • New feature priorty access
  • Quarterly business reviews with account manager
  • Bi annual onsite corporate training days

Premium

$74 $92

Everything in Pro, plus custom development built around how your organisation operates.


  • Mobile worker
  • Admin App
  • CMS & document storage
  • Online forms builder
  • Forms library access
  • Company branding
  • e Signature (client & employee)
  • AI drafting (notes, reports)
  • AI automation & actions
  • AI staff rostering
  • NDIS & Aged Care Billing
  • Funding dashboards & variance alerts
  • 1 click automated billing
  • Overspend controls
  • Standard rostering & care plans
  • SIL Home management
  • ROC to Roster Automation
  • Business unit segregation
  • Incident management
  • Employee credential tracking
  • Audit ready evidence chain
  • Award aware payroll validation
  • Xero integration
  • 2 way Xero invoice integration
  • Weekly Live Group Training Sessions
  • Knowldedge base
  • Standard support (48–72hr SLA)
  • Priority support (24hr SLA)
  • Dedicated account manager
  • Custom Developments 3 / year
  • New feature priorty access
  • Quarterly business reviews with account manager
  • Bi annual onsite corporate training days

Lite

$9.6 $12

Workforce essentials for growing teams. Staff profiles, basic qualification tracking, and document storage.


  • Employee records and profiles
  • Document management and storage
  • Policy and document control
  • Online form builder (Basic)
  • Online form builder (advanced & analytics)
  • Online forms and e-sign
  • Mobile Worker App
  • Mobile Admin App
  • Online onboarding workflows
  • Pre-employment checks and right-to-work
  • Employee credential tracking
  • Credential expiry alerts
  • Leave requests, approvals and balances
  • Job posting and applicant management
  • Recruitment pipeline management
  • Offer letters and digital acceptance
  • Performance reviews and goals
  • Training and certification tracking
  • Surveys and pulse engagement
  • Employee relations and case management
  • AI document and form drafting
  • AI search and summaries
  • AI automation and actions
  • Autonomous AI agents
  • Company branding (logos and colours)
  • Full white-label platform
  • Business unit segregation
  • Multi-level employee access controls
  • Audit-ready evidence chain
  • Standard support (48-72 hr SLA)
  • Priority support (24 hr SLA)
  • Dedicated technical manager
  • Dedicated environment / servers
  • Sandbox environment
  • Custom development features (3 per year)

Premium

$15.2 $19

Everything in Pro, plus custom HR workflows built around your organizational structure.


  • Employee records and profiles
  • Document management and storage
  • Policy and document control
  • Online form builder (Basic)
  • Online form builder (advanced & analytics)
  • Online forms and e-sign
  • Mobile Worker App
  • Mobile Admin App
  • Online onboarding workflows
  • Pre-employment checks and right-to-work
  • Employee credential tracking
  • Credential expiry alerts
  • Leave requests, approvals and balances
  • Job posting and applicant management
  • Recruitment pipeline management
  • Offer letters and digital acceptance
  • Performance reviews and goals
  • Training and certification tracking
  • Surveys and pulse engagement
  • Employee relations and case management
  • AI document and form drafting
  • AI search and summaries
  • AI automation and actions
  • Autonomous AI agents
  • Company branding (logos and colours)
  • Full white-label platform
  • Business unit segregation
  • Multi-level employee access controls
  • Audit-ready evidence chain
  • Standard support (48-72 hr SLA)
  • Priority support (24 hr SLA)
  • Dedicated technical manager
  • Dedicated environment / servers
  • Sandbox environment
  • Custom development features (3 per year)

Lite

$12 $15

Participant essentials for day-to-day care. Client profiles, digital care plans, and basic shift notes.


  • Complete participant profiles
  • Support plans, goals and care requirements
  • Notes and evidence linked to shifts
  • Care plans and goals tracking
  • Standard rostering
  • Shift cloning and recurring patterns
  • AI Smart Rostering
  • AI staff matching (best-fit)
  • Automated shift replacement
  • ROC-to-Roster automation
  • Live roster cost and margin visibility
  • Client compliance reporting and alerts
  • Client expiry tracking and alerts
  • Audit-ready evidence linked to delivery
  • NDIS and Aged Care billing
  • Automated NDIS line item selection
  • Automated public holiday rate management
  • Funding utilisation and management dashboard
  • Real-time roster-to-budget costing
  • Funding variance alerts
  • Overspend controls (warn / block)
  • Client paid and unpaid invoice dashboard
  • NDIS funding 1 to 3 month period management
  • Fully automated 1-click billing
  • SIL Home management
  • Lease and tenancy tracking with expiries
  • Property management
  • Home grouping for service delivery
  • Mobile Worker App (roster, shifts, notes)
  • Family / participant portal
  • AI document and form creation
  • Autonomous AI rostering agents
  • Executive operational dashboard
  • Funding variance and over / under servicing report
  • Compliance evidence and expiry reports
  • Business unit segregation
  • Multi-level employee access controls
  • Franchise group configuration
  • Standard support (48-72 hr SLA)
  • Priority support (24 hr SLA)
  • Dedicated technical manager
  • Dedicated environment / servers
  • Sandbox environment
  • Custom development features (3 per year)

Premium

$27.2 $34

Everything in Pro, plus custom assessment tools tailored to your clinical frameworks.


  • Complete participant profiles
  • Support plans, goals and care requirements
  • Notes and evidence linked to shifts
  • Care plans and goals tracking
  • Standard rostering
  • Shift cloning and recurring patterns
  • AI Smart Rostering
  • AI staff matching (best-fit)
  • Automated shift replacement
  • ROC-to-Roster automation
  • Live roster cost and margin visibility
  • Client compliance reporting and alerts
  • Client expiry tracking and alerts
  • Audit-ready evidence linked to delivery
  • NDIS and Aged Care billing
  • Automated NDIS line item selection
  • Automated public holiday rate management
  • Funding utilisation and management dashboard
  • Real-time roster-to-budget costing
  • Funding variance alerts
  • Overspend controls (warn / block)
  • Client paid and unpaid invoice dashboard
  • NDIS funding 1 to 3 month period management
  • Fully automated 1-click billing
  • SIL Home management
  • Lease and tenancy tracking with expiries
  • Property management
  • Home grouping for service delivery
  • Mobile Worker App (roster, shifts, notes)
  • Family / participant portal
  • AI document and form creation
  • Autonomous AI rostering agents
  • Executive operational dashboard
  • Funding variance and over / under servicing report
  • Compliance evidence and expiry reports
  • Business unit segregation
  • Multi-level employee access controls
  • Franchise group configuration
  • Standard support (48-72 hr SLA)
  • Priority support (24 hr SLA)
  • Dedicated technical manager
  • Dedicated environment / servers
  • Sandbox environment
  • Custom development features (3 per year)

Lite

$3.2 $4

Compliant incident logging made simple. Digital reporting, a basic register, and evidence attachments.


  • Mobile incident reporting (Worker App)
  • Incident linked to shift and participant
  • Evidence attachments (photos and files)
  • Time-stamped records
  • Central incident register
  • Status tracking (new, in-progress, closed)
  • Configurable workflows by incident type
  • Auto-assign owner by incident type
  • Smart escalation rules and timed alerts
  • Mandatory fields and checklists
  • Action due dates and reminders
  • Basic incident dashboard
  • Live incident dashboard (overdue and ageing)
  • Trend and hotspot reporting
  • Full audit trail
  • Audit-ready exportable evidence packs
  • NDIS reportable incident routing
  • Linked to client and employee profiles
  • Cross-platform integration (HR, Care, Payroll)
  • Standard support (48-72 hr SLA)
  • Priority support (24 hr SLA)
  • Dedicated technical manager

Premium

$6.4 $8

Everything in Pro, plus enterprise-grade governance and custom multi-stage approval pipelines.


  • Mobile incident reporting (Worker App)
  • Incident linked to shift and participant
  • Evidence attachments (photos and files)
  • Time-stamped records
  • Central incident register
  • Status tracking (new, in-progress, closed)
  • Configurable workflows by incident type
  • Auto-assign owner by incident type
  • Smart escalation rules and timed alerts
  • Mandatory fields and checklists
  • Action due dates and reminders
  • Basic incident dashboard
  • Live incident dashboard (overdue and ageing)
  • Trend and hotspot reporting
  • Full audit trail
  • Audit-ready exportable evidence packs
  • NDIS reportable incident routing
  • Linked to client and employee profiles
  • Cross-platform integration (HR, Care, Payroll)
  • Standard support (48-72 hr SLA)
  • Priority support (24 hr SLA)
  • Dedicated technical manager

Lite

$4 $5

Timesheet and invoicing essentials. Digital clock-ins, basic shift verification, and standard payroll exports.


  • SCHADS award interpretation
  • Pay run processing
  • Timesheet validation
  • PAYG and superannuation calculations
  • STP Phase 2 reporting
  • SuperStream compliance
  • Expense claim/reimbursement management
  • Payroll reports
  • Leave Management
  • Payslips and employee self-service (Work App)
  • Automated penalty rates and overtime
  • Standard allowances
  • Configurable allowance rules
  • Automated mileage allowance tracking
  • Client-specific pay conditions
  • Roster-to-pay tracing
  • MVR verification - verify employee superfund
  • Approvals workflow with audit trail
  • Payroll exception and variance reporting
  • AI-assisted exception detection
  • NDIS and Aged Care billing
  • Automated NDIS line item selection
  • Xero integration (1-way)
  • 2-way Xero invoice integration
  • Debtors control
  • Payroll Tax reports
  • Shift specific payslip detailed report
  • Cost visibility by client, program and home
  • Compliance reporting
  • Live over-servicing dashboard
  • Business unit segregation
  • Standard support (48-72 hr SLA)
  • Additional awards
  • Priority support (24 hr SLA)
  • Dedicated technical manager
  • Custom development features (3 per year)

Premium

$10.4 $13

Everything in Pro, plus custom EBA configurations and completely hands-off managed payroll services.


  • SCHADS award interpretation
  • Pay run processing
  • Timesheet validation
  • PAYG and superannuation calculations
  • STP Phase 2 reporting
  • SuperStream compliance
  • Expense claim/reimbursement management
  • Payroll reports
  • Leave Management
  • Payslips and employee self-service (Work App)
  • Automated penalty rates and overtime
  • Standard allowances
  • Configurable allowance rules
  • Automated mileage allowance tracking
  • Client-specific pay conditions
  • Roster-to-pay tracing
  • MVR verification - verify employee superfund
  • Approvals workflow with audit trail
  • Payroll exception and variance reporting
  • AI-assisted exception detection
  • NDIS and Aged Care billing
  • Automated NDIS line item selection
  • Xero integration (1-way)
  • 2-way Xero invoice integration
  • Debtors control
  • Payroll Tax reports
  • Shift specific payslip detailed report
  • Cost visibility by client, program and home
  • Compliance reporting
  • Live overservicing dashboard
  • Business unit segregation
  • Standard support (48-72 hr SLA)
  • Additional awards
  • Priority support (24 hr SLA)
  • Dedicated technical manager
  • Custom development features (3 per year)

Enterprise

Smarter care management for enterprise-level organisations.
Pricing tailored to your organisation.


SERVER

Private server hosting

Your data on a dedicated server not shared infrastructure. Full data sovereignty and isolation for your organisation.

BRAND

White label platform

Your brand, your colours, your experience - powered by Appoyo. The platform looks and feels like yours from day one.

MOBILE

White label mobile & admin app

Branded apps for both your support workers and admin team. Workers see your logo, not ours.

DEV

Ongoing custom development

We build what your organisation needs on an ongoing basis. Not a one off build, a continuous development relationship.

ADVISORY

Strategic AI & technology advisory

Executive level support with board reporting available on request. Ongoing AI and automation strategy tailored to your operations.

Partner & Project Management

True partner model

Our support and engineering team embed directly into yours and we run your entire implementation, mapping processes, loading data, and configuring everything before you go live. Your team hits the ground running from day one.

Features

per seat per month

Lite

per seat per month

Most Popular
Pro

per seat per month

Premium

per seat per month

Platform & Access
Mobile worker
Admin App
CMS & document storage
Online forms builder
Forms library access
Company branding
e-Signature (client & employee)
AI Capability
AI drafting (notes, reports)
AI automation & actions
AI staff rostering
Funding & Financial
NDIS & Aged Care Billing
Funding dashboards & variance alerts
1-click automated billing
Overspend controls
Rostering & Care Operations
Standard rostering & care plans
SIL Home management
ROC to Roster Automation
Business unit segregation
HR, Compliance & Risk
Incident management
Employee credential tracking
Audit ready evidence chain
Award aware payroll validation
Integrations
Xero integration
2 way Xero invoice integration
Supported (Included in platform)
Weekly Live Group Training Sessions
Knowldedge base
Standard support (48–72hr SLA)
Priority support (24hr SLA)
Dedicated account manager
Premium extras
Custom Developments 3 / year
New feature priorty access
Quarterly business reviews with account manager
Bi annual onsite corporate training days
Add Ons
Care Management (CMS only)
$15/seat
$23/seat
$34/seat
HR Module (add-on)
$12/seat
$16/seat
$19/seat
Payroll Module (add-on)
$5/seat
$8/seat
$13/seat
Incident Management
$4/seat
$5/seat
$8/seat
4 in 1 Bundle
$36/seat
$52/seat
$74/seat

Lite

per seat per month

Platform & Access
Mobile worker
Admin App
CMS & document storage
Online forms builder
Forms library access
Company branding
e-Signature (client & employee)
AI Capability
AI drafting (notes, reports)
AI automation & actions
AI staff rostering
Funding & Financial
NDIS & Aged Care Billing
Funding dashboards & variance alerts
1-click automated billing
Overspend controls
Rostering & Care Operations
Standard rostering & care plans
SIL Home management
ROC to Roster Automation
Business unit segregation
HR, Compliance & Risk
Incident management
Employee credential tracking
Audit ready evidence chain
Award aware payroll validation
Integrations
Xero integration
2 way Xero invoice integration
Supported (Included in platform)
Weekly Live Group Training Sessions
Knowldedge base
Standard support (48–72hr SLA)
Priority support (24hr SLA)
Dedicated account manager
Premium extras
Custom Developments 3 / year
New feature priorty access
Quarterly business reviews with account manager
Bi annual onsite corporate training days
Add Ons
Care Management (CMS only) $15/seat
HR Module (add-on) $12/seat
Payroll Module (add-on) $5/seat
Incident Management $4/seat
4 in 1 Bundle $36/seat
Most Popular

Pro

per seat per month

Platform & Access
Mobile worker
Admin App
CMS & document storage
Online forms builder
Forms library access
Company branding
e-Signature (client & employee)
AI Capability
AI drafting (notes, reports)
AI automation & actions
AI staff rostering
Funding & Financial
NDIS & Aged Care Billing
Funding dashboards & variance alerts
1-click automated billing
Overspend controls
Rostering & Care Operations
Standard rostering & care plans
SIL Home management
ROC to Roster Automation
Business unit segregation
HR, Compliance & Risk
Incident management
Employee credential tracking
Audit ready evidence chain
Award aware payroll validation
Integrations
Xero integration
2 way Xero invoice integration
Supported (Included in platform)
Weekly Live Group Training Sessions
Knowldedge base
Standard support (48–72hr SLA)
Priority support (24hr SLA)
Dedicated account manager
Premium extras
Custom Developments 3 / year
New feature priorty access
Quarterly business reviews with account manager
Bi annual onsite corporate training days
Add Ons
Care Management (CMS only) $23/seat
HR Module (add-on) $16/seat
Payroll Module (add-on) $8/seat
Incident Management $5/seat
4 in 1 Bundle $52/seat

Premium

per seat per month

Platform & Access
Mobile worker
Admin App
CMS & document storage
Online forms builder
Forms library access
Company branding
e-Signature (client & employee)
AI Capability
AI drafting (notes, reports)
AI automation & actions
AI staff rostering
Funding & Financial
NDIS & Aged Care Billing
Funding dashboards & variance alerts
1-click automated billing
Overspend controls
Rostering & Care Operations
Standard rostering & care plans
SIL Home management
ROC to Roster Automation
Business unit segregation
HR, Compliance & Risk
Incident management
Employee credential tracking
Audit ready evidence chain
Award aware payroll validation
Integrations
Xero integration
2 way Xero invoice integration
Supported (Included in platform)
Weekly Live Group Training Sessions
Knowldedge base
Standard support (48–72hr SLA)
Priority support (24hr SLA)
Dedicated account manager
Premium extras
Custom Developments 3 / year
New feature priorty access
Quarterly business reviews with account manager
Bi annual onsite corporate training days
Add Ons
Care Management (CMS only) $34/seat
HR Module (add-on) $19/seat
Payroll Module (add-on) $13/seat
Incident Management $8/seat
4 in 1 Bundle $74/seat

Replace paperwork
with clean workflows

Build online forms, capture structured data, and collect signatures inside Appoyo, then keep everything stored and traceable automatically