HR
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WHY IT MATTERS
By the time overservicing shows up in end-of-month reporting, the shifts are worked and the loss is locked in. A live weekly view gives you the chance to act while it still changes the outcome.
What it does
See where service is running ahead of funding as it happens, prioritise the clients that need attention, and keep teams accountable.
HOW IT WORKS
Service is delivered and tracked against funding
Appoyo updates the overservicing view live
The weekly view highlights at-risk clients
Teams correct course before the next cycle
LIVE WEEKLY VIEW
A live weekly overservicing view fits how teams actually work, replacing end-of-month surprises with early signals.
CONNECTED TO FUNDING
Overservicing sits alongside the funding dashboard and roster-time controls, so visibility and action live in the same place.
Outcomes: