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Correct NDIS line items, selected automatically
Appoyo automatically applies the right NDIS line item from your pricebook based on day, time, and region. Weekday, weekend, evening, night, and public holiday rules are handled in the background, so billing stays accurate without relying on staff knowledge.
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WHY IT MATTERs
Line item mistakes are silent profit leaks
Manual line item selection is slow and fragile. It depends on the user knowing the rules for day, evening and night cutovers, plus weekday vs weekend, plus public holidays by state. When it is wrong, it creates billing errors, rework, and lost revenue.
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HOW IT does
Pricebook rules applied automatically at rostering
As shifts are created, Appoyo selects the correct line item from the customer-selected pricebook based on the shift timing and location.
AUTOMATICALLY HANDLES:
Weekday vs weekend rates
Day, evening, and night periods
Public holiday line items
State & regional public holiday calendars
Consistent selection across teams
how it works
Set it once.
Let the system apply it every time.
Step
1
Choose the customer pricebook
Step
2
Build the roster as normal
Step
3
Appoyo applies the correct NDIS line item per shift
Step
4
Billing runs from roster and timesheet data without manual rework
PUBLIC HOLIDAYS, DONE PROPERLY
Public holiday rules by region, automatic
Appoyo recognises public holidays across Australian regions and selects the correct public holiday line items automatically. No checking calendars. No last-minute fixes.
BUILT FOR REAL-WORLD COMPLEXITY
Handles the messy parts that break manual processes
Line items change based on time bands. Evening and night cutovers can split across shifts. Weekends shift the rates. Public holidays override standard rules. Appoyo applies the correct logic consistently so you do not need a “billing expert” to get it right.
OUTCOMES
Less admin, fewer errors, more money kept
Automation removes the time spent selecting and checking line items and reduces billing disputes and corrections.
YOU GET:
Faster roster build and approval
Reduced billing rework
Fewer revenue leaks
Cleaner audit trail
More consistent invoicing
Stop relying on staff knowledge for billing accuracy
Let Appoyo select the correct NDIS line items automatically and keep billing clean from the roster onwards.
