Login Book a demo

HR

Appoyo HR keeps hiring and compliance tight, without the admin drag. Built-in onboarding workflows, credential tracking, and expiry alerts.

Learn More

Care Management

End-to-end delivery linking rostering, notes, payroll and invoicing in one source of truth with live dashboards.

Learn More

Incident Management

Log incidents in field workflows, track actions and report executive risk with clear visibility and accountability.

Learn More

Payroll

SCHADS-aware payroll and automated invoicing reduce double handling, errors and rework across large care workforces.

Learn More

Managed Services

24/7 shift-fill managed service from 5pm to 7am to reduce roster gaps and continuity risk without adding overhead.

Support

Rollout

Development Roadmap

Resource Centre

Community

Fill employee cancelled shifts automatically

When a worker pulls out, Appoyo automatically notifies suitable staff and lets them accept the shift. The roster updates instantly, without managers chasing, calling, or texting. 

Watch Demo
Start free trial
Rectangle 1 (10) Rectangle 1 (10)

WHY IT MATTERS

Shift cancellations create admin and risk

 One cancelled shift can trigger hours of phone calls, missed supports, and stressed teams. Appoyo removes the scramble by automating the replacement process end-to-end. 

Appoyo Icon-HR 1
Appoyo Icon-HR 1 (41)

WHAT IT DOES

One workflow, zero chasing

When a shift is marked as unfilled, Appoyo finds suitable workers and sends notifications automatically. Staff can accept the shift, and Appoyo updates the roster with no manual intervention.

AUTOMATES:

Replacement notifications

Acceptance and confirmation

Roster updates

Visibility for managers

how it works

Automatic replacement in four steps

Step 1

Shift becomes vacant (cancellation or change)

Step 2

Appoyo identifies suitable staff

Step 3

Staff receive notifications and accept the shift

Step 4

Roster updates automatically and the shift is filled

Appoyo Icon-HR 1

SUITABILITY MATCHING (HOW APPOYO CHOOSES WHO GETS NOTIFIED)

Notifying the right people first

Appoyo targets suitable workers, so staff do not get spammed and shifts fill faster.

MATCHES USING:
Availability
Skills and competencies
Compliance status
Proximity and travel
Participant preferences (where used)
Workload and fairness rules (optional)

GUARDRAILS AND CONTROL

Automation with governance

Keep control with rules and approvals where needed, without slowing down the fill.

EXAMPLES:
Only notify compliant staff
Set notification order (priority tiers)
Manager approval optional for high-risk shifts
Audit trail of who was notified and who accepted

BUILT-IN OPERATIONAL IMPACT

Fewer gaps, less admin, better continuity

Automated replacement reduces roster gaps and removes the repetitive admin that burns out service teams.

OUTCOMES:

Faster fill times

Lower after-hours stress

Less phone-tag

Better service continuity

Clear accountability

Stop chasing replacements

Let Appoyo fill vacant shifts automatically and keep rosters stable without extra admin.