Rollout

Person pointing forward

Packages

Implementation
packages

Every Appoyo client gets a dedicated implementation experience. Real care businesses are messy, so we help you set up properly, so the platform earns its keep from day one.

Choose the package that best matches your team's capacity and preference.

One-off Set Up Fee: $2,000 - Account + system configuration, and onboarding preparation.

Done by you

$0

1 x 90 min session

Perfect for tech-savvy teams who want to self-configure with expert guidance.

  • Guided sessions with an
    Appoyo specialist
  • We walk you through the platform
    and data input process
  • Access to our full documentation
    and resource library
  • You complete the setup at your own
    pace
  • Ideal for smaller organisations or
    experienced teams

Done for you

To Be Quoted

12 sessions — fully managed

We do everything. You focus on your clients while we set up your entire platform.

  • 12 sessions: discovery, planning,
    build, review, training, sign-off
  • We deeply understand your
    business and gather all required
    information
  • Full platform configuration,
    integration setup, and data migration
  • Staff training delivered by our
    specialists
  • Ideal for enterprise organisations or
    complex environments

Dedicated Phone Support

$199/month

Flat rate (not per seat). Call anytime. Our Australian-based team is always available.Easy to use, easy to get help.

Features
Essential
Professional
Priority
Response SLA
48–72hr
24hr
6hr
Email & ticket support
Knowledge base & help centre
Video tutorials / LMS
Weekly live Q&A; webinars
Live chat support
Phone support
Dedicated account manager
Loom video training
Quarterly business review calls
Priority escalation path
Ideal tier pairing
Lite
Pro
Enterprise

Stop building rosters by hand

Turn your NDIS ROC Excel file into participant profiles and rostered shifts automatically, then manage cost and funding risk with live controls.